Why Aren’t Messenger Bots Working?

Facebook Messenger Bots is changing businesses right now everywhere. They revolutionized the advertising game totally. And they wield huge power for anything business-related, you're in. Okay, not your children, but you get the point. Messenger Bot programs are the latest craze and without a doubt with good reason. They're quick, easy to use, and powerful.

But Facebook Messenger Bot programs aren't perfect. In fact, in my humble opinion, they're one of the most underwhelming things I've come across. The reason I say that is because people think they're so great. This is especially true when they conjure up pictures of their future Messenger Bot overlords, typing away like old-timey typewriter bots, sending instant messages, buying products in bulk while chatting with friends, getting your messages threaded to all their friends, getting your advertisements in the newsfeeds of all your contacts, and doing tons of research on people for you.

These all sound nice, I guess it's hard to argue with them. But there are some major problems with chatbots. The biggest problem I have is that sometimes they just don't do what you want them to. It can be frustrating trying to figure out how to best utilize Messenger Bot on Facebook, and it can also be difficult to find a bot that actually works the way you want it to.

My favorite chatbot was once known as Sephora. Sephora is an ecommerce and social networking retailer/service that allows its customers to "store" their purchases, view trends, and basically make their shopping experience a lot easier. The company was bought by Yahoo! Answers in July of 2021 and is one of my favorite Yahoo! Answers-related blogs.

Unfortunately, not long after Yahoo! released Sephora, it was hacked into and was no longer able to be used as a way to save time for its customers. Its engagement rates went up, and sales dipped. Many of the chat bots I was using for my shopping cart were either not working at all, or working very badly.

What's most troubling about this whole mess is the fact that Yahoo! Answers allowed this to happen. Yahoo! Answers is one of the biggest places on the web where people are looking for help, and if they allow a problematic bot to remain on their platform, then they are essentially admitting that they are enabling spam. I think Google will be looking into this, because the way these chat bots operate is very dangerous, and Google will probably want to implement an initiative to prohibit chat bots from running on their platforms.

So how can you get rid of these chat bots? First of all, you need to make sure that you never buy any automated program for eBay unless you know that it comes with a testing email address. Any company that does not give you this is probably trying to scam you. Also, if you have any questions about a given chatbot's performance, you should go ahead and e-mail the developer. I'm sure that most developers would be more than happy to assist you in any way they can.

If none of these solutions help you at least have the option of calling the developer and talking to someone about the Messenger Bot. At least that's what I did, and I'll admit that the experience was a little bit scary. However, the guy was very friendly and helped me out within 20 minutes. I don't know why many developers don't want to assist customers like Daniel Customer. If your bot is causing trouble for customers, it's likely that there is something wrong with it. By contacting the developer, you might just find the reason why.